Privacy Notice
At The SWOT’s Guide (Pvt) Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our service, or interact with us in any way.
We process your information to provide, improve, and administer our Service, communicate with you, for security and fraud prevention, and to comply with applicable data privacy laws. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
These terms govern privacy policies related to the “SwotsUp” mobile application (the ‘Service’). We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our Service, when you participate in activities on the Service, or otherwise when you contact us.
Below is a list of the kinds of data we collect and how we use it
This encompasses your name, email address, password, telephone number, date of birth, profile image, and gender.
This data constitutes your master data, essential for our Service. Creating a profile is not possible without an email address/telephone number and a password. Your age is necessary to ensure compliance with age restrictions.
By integrating contact information, users gain the advantage of an expedited friend discovery process. This enables our platform to present relevant suggestions and streamline the friend-finding journey, creating a more cohesive and engaging user experience. The utilization of contact details aligns with our commitment to user convenience, ensuring that individuals can effortlessly connect with their existing social circles and expand their network within the platform.
This includes your address, postcode, city, country, geo-location, and your device’s longitude and latitude.
We use location data to provide personalized recommendations for nearby restaurants, enhance the user experience through real-time updates and map integration, and facilitate efficient search features like proximity searches and distance filtering.
Encompassing your device ID, device identification, operating system and version, access time, configuration settings, and IP address.
Stored for technical reasons during platform access, this information is utilized to identify suspicious behavior early and safeguard our platform.
This includes your name, address, telephone number, email address, and social media ID (if applicable).
It is collected when you contact us, this data helps us understand and address your concerns. Interaction on social media fan pages is also tracked, without combining this data with your platform profile.
Includes your name, email address, telephone number, and device ID.
It is necessary for sending newsletters, SMS, or in-app push notifications. This information is also used to personalize communication and offer alternatives.
We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information. This information is primarily needed to maintain the security and operation of our Service and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
We process your information for a variety of reasons to provide, improve, and administer our Service, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We may need to share your personal information in the following situations:
We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
We may share your information with our business partners to offer you certain products, Service, or promotions.
Our application(s) may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Our Service offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google, Apple or email logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Service. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
The Company allows you to create an account and log in to use the Service through the following Third-party Social Media Service:
- Email (3rdparty email service providers such as Gmail, Yahoo, Outlook, etc.)
- Apple
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We may depend on third-party service providers to assist or deliver various Services in connection with your use of the Service. These Services encompass areas such as communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage, quality assurance testing, payment processing, marketing, and other functions. For these third-party providers to carry out their Service or fulfill your requests, we share information derived from or related to you.
For instance, we may disclose your advertising identifiers (such as your IDFA, GAID, or a cryptographic hash of your email address) to third-party service providers assisting in facilitating SwotsUp’s advertising programs. These providers also aid in measuring and reporting the effectiveness of these programs, sometimes by combining information obtained about you from sources other than the Service to assess the efficacy of SwotsUp’s advertising initiatives. SwotsUp shares personal information with its service providers under obligations consistent with this Privacy Policy and the understanding that personal information is solely used on SwotsUp’s behalf and per our instructions.
You may have the option to restrict our access to some of this information through your mobile device settings, through the Service’s settings. Concurrently, third-party service providers engaged by SwotsUp may share information with us, derived from or about you, in connection with the provision of their Service or the fulfillment of your requests.
We may examine and disclose information about you if we genuinely believe that such examination or disclosure: (a) is reasonably essential to adhere to legal or law enforcement procedures, including but not limited to search warrants, subpoenas, statutes, judicial proceedings, or other legal processes or requests from law enforcement; (b) is beneficial for preventing, investigating, or identifying potential misconduct related to the Service; or (c) safeguards our rights, reputation, property, or the rights, reputation, or property of our users, affiliates, or the general public. If you report or express concerns to us about content on the Service, we may share the essence of your complaint with the contributor of that content to allow them an opportunity to respond.
Including personal information in publicly posted content may allow other users to identify you or link you to your account. To minimize the risk of personal identification, you can use the Service pseudonymously; however, this may impact the perceived credibility of your contributions. Additionally, SwotsUp users can utilize the Find Friends feature to locate each other based on names or usernames, with visibility settings for this feature adjustable in your account settings. It’s important to recognize that the privacy of messages sent or received through the Service is contingent on both you and the recipient(s) keeping them private. For instance, if you send a message to another user, that user may opt to share it publicly. We retain the right to access, review, and disclose such messages, especially in connection with investigations related to Service use and our ongoing efforts to enhance the platform.
We store data for as long as it is necessary to provide services to you and others, including those described above. Information associated with your account will be kept until your account is deleted unless we no longer need the data to provide products and Services. You can delete your account at any time.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We do not knowingly solicit data from or market to people under 13 years of age. By using the Service, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Service. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under-age please reach out to us through the support feature on the app or write to us at hello@swotsup.com
We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We collect your contact information to enhance the security of your account and protect against automated entities on our platform. Additionally, our app lets you strengthen your account security by using phone number verification. This feature adds an extra layer of verification beyond the usual username and password, giving you more control over your account’s protection.
12 Contact Information
If you have questions or comments about this notice, you may email us at hello@swotsup.com or by post to:
SwotsUp,
16J/1 4th Gizri Lane
Phase 4 DHA
Karachi, Pakistan.
13 What rights you have over your data
13.1 Right to Access
You have the right to be informed which data we store about you and how we process this data. We will respond to your access request as soon as possible. We will also inform you if we are unable to adhere to your request (with reasons) or require additional time to effect the request.
If you notice that stored data is incorrect, you can always ask us to correct it. We will respond to your correction request as soon as practicable. We will also inform you if we are unable to adhere to your request (with reasons) or require additional time to effect the request.
You have the option to revoke your consent for the collection, utilization, and disclosure of your personal data for any or all of the specified purposes. Should you decide to withdraw your consent, please be aware that processing your request may take some time, contingent upon its complexity and potential impact on our relationship. We will notify you of the consequences, including any legal implications affecting your rights and liabilities, upon acceding to your request.
It is important to note that depending on the nature and extent of your request, we may be unable to continue providing our Service to you. In such instances, we will inform you before finalizing the processing of your request. We strive to handle your request promptly and will make every effort to process it as soon as possible.
To exercise your rights, kindly submit your request via email to hello@swotsup.com, and we will process your requests per our Privacy Policy and applicable laws. Please be aware that we may levy a reasonable fee for handling and processing your requests to access your personal data, and the amount charged will be communicated to you in advance.
Additionally, you have the option to delete your account through your user profile on our platform.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.